By using this site the user has unconditionally accepted the terms and conditions of use as given here under and/or elsewhere in the site.
All prices listed are in Indian Rupees for delivery in Pune.
The consumer should consumer carefully read the description of the product, pricing, delivery charges, shipping declaration and destination information before placing the order.
The images displayed on the site are suggestive in nature. Actual product may vary in appearance, shape or design as per the availability.
The consumer should carefully read the Cancellation Policy before placing the order.
The consumer should read Refund Policy.
The consumer should carefully read Delivery Policy.
The consumer agrees to give the correct information which is true and authentic. We reserve the right to confirm the information provided by the consumer.
We will not be held liable for any credit card fraud that occurs on its website. consumers have to use only their card when they make their payments. The liability of using a fraudulent credit card lies on the consumer and the responsibility to establish otherwise shall exclusively be the consumers’.
In case of any complaint against the quality of the product, we shall redeliver the product subject to satisfaction of recipient. But all such claim should be raised within 12 Hours of delivery. Refund can also be made depending on nature of the complaint.
Prices of items which are subject to MRP restrictions are being sold on the website after adding up costs of our services, delivery, and online transactions cost.
Flower arrangements shown here are indicative. The actual arrangement may varies considering the availability of flowers and other reasons.
If ordered flowers/ cake are not available, then we shall communicate with you regarding the available stock considering our substitution policy.
The owners of the site retain the right to refuse any order unconditionally.
All claims are subject to the jurisdiction of local Pune Court only in India.
It's Your cake may at any time modify the terms and conditions contained on the Site without any prior notification.
The consumer should be eligible to Place the order online.
We do try to deliver well within your mentioned date and time. Though we deliver on the date we promise, the time may vary due to traffic situations and other aspects, which is beyond our control.
Exact Delivery timings are not guaranteed and will be delivered in the respected time slot as selected by the consumer.
Area municipal limits of PMC & PCMC.
The order will be delivered between 9.00 AM to 7:00 PM for the shop delivery.
The order will be delivered after 3 hours from the time we receive the order or in the selected time slot while placing the order, between 9:00 AM to 12:00 AM For home delivery.
We will attempt delivery of the items only ONCE. In case the delivery is not executed during the attempt, the customer shall still be charged for the order and no re-delivery will be possible. We will consider the order as “executed” in the following cases:
a. Delivery not done due to a wrong address. b. Recipient not available. c. Premises locked. d. If not permitted inside the building premises. e. Wrong Phone or Cell or Extension number/ not working / no reply or not connecting / reachable and delivery is not done.
In the above cases, no refund will be given. Redelivery charges, if any, will be borne by the consumer.
We will not be responsible for any delay / non-delivery of the order because of flood, fire, wars or for any reason that is beyond our control. For such orders, a complete refund will be provided.
The delivery will NOT be redirected/redelivered to any other address in any circumstance.
Substitution Policy:- If any product you have ordered is not available for delivery on your requested delivery date and delivery address, it may be substituted with next best available flavor, color, shape, size.
1. Orders once placed cannot be canceled.
2. In case the claim for the refund is accepted for cancellation of order either by the consumer or by the company (inability to deliver a product due to company slip up) will be settled at the earliest, as soon as the formal procedure is completed. The time taken for the same will not be more than 5 working days
3. However considering the circumstances of the individual cases, the company may deal with each of the incidents independently. Though the company reserves the right to use its own discretion.
4. Cancellation information can be sent on email (email@example.com) or through the customer care number (+91 – 99212 46464, 7447 400 400)
5. The consumer should read Refund Policy carefully.
1. If a problem arises in an order owing to the consumers mistake e.g. wrong address or incomplete information or recipient not reachable, no refund will be given, redelivery charges, if any, will also be borne by the consumer.
2. In case the claim for the refund is accepted for cancellation of order either by the consumer or by the company (inability to deliver a product due to company slip up) will be settled at the earliest, as soon as the formal procedure is completed. The time taken for the same will not be more than 5 working days.
While placing an order, please provide us with the following information for delivery at Hotel / Residence
Full address of the hotel.
Telephone number of the hotel.
Home address with phone number.
Copyright and Trademark Policy
All content on this website including the logo, graphics, text, design, is the property of www.itsyourcake.com and protected by copyright. No part of the content shall be copied, downloaded, uploaded, published and transmitted without prior, written permission from www.itsyourcake.com
Modification of Terms and conditions of Service:
www.itsyourcake.com may at any time modify the terms and conditions ("Terms") of the Service without any prior notification to you and the revised version shall be available on the site. In the event of you not agree to the revised terms, then you should stop using the site. By continuous usage, you are agreeing to the published Terms.
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About It’s Your Cake
Cakes are special. Every birthday, every celebration ends with something sweet, a cake, and people remember. It's all about the memories.